Nut allergy friendly restaurants: national chains

Branches of the following national chains have all received the thumbs up for being nut allergy friendly by Nutmums.com readers.

I’ve included snippets of the allergy information that the various restaurants have on their websites. However, whilst the websites often say “we cannot guarantee no cross contamination” (or statements to that effect), it seems that when you visit the restaurant, the staff are often reassuring and prepared to explain the allergen control measures that they have in place.

If you have discovered a nut safe restaurant, pub or café, please scroll down for details of how to submit a review.

To return to the main restaurant directory page, click here.

Bella Italia

http://www.bellaitalia.co.uk/

They say:

Their allergy guide states (as at 29 January 2014):

“Nut allergies – we cannot safely make any promise ‘regarding guaranteed’ nut free meals due to the nature of our business and supply chain cross contamination risks.”

You say:

“They have a limited selection of food for nut allergies but are extremely clued-up about it, they were very reassuring when we ordered and checked everything with the chef…”

Lisa Humphray, 29 January 2014

(Click here for full review.)

Byron Hamburgers

http://www.byronhamburgers.com/

They say:

Their website includes an allergy information page.

You say:

“… great allergy info and brilliant, helpful and understanding staff…”

Sarah, 13 March 2014

(Click here for full review.)

Carluccio’s

http://www.carluccios.com/

They say:

The children’s menu states (as at 10 January 2014):

“Due to the presence of gluten and nuts in our kitchens, we are unable to guarantee the absence of these allergens in our children’s menu items. Please ask about any other special dietary requirements.”

You say:

“… I was very reassured by the professionalism of the staff… The meal was lovely and the staff were attentive… Our child loved the food and being allowed to participate fully in the social experience… When we first entered the bewildering world of multiple food allergy eating in a restaurant seemed like something we would never do as a family. Our trip to Carluccio’s was a huge step in terms of building our confidence and supporting our child with trying new things in a safe way. We could not be happier with our experience.”

allergymama, 7 October 2013

(Click here for the full review.)

“The manager couldn’t have been more helpful… The staff had clear allergy information about menu items and we felt very reassured by this. I would certainly return.”

A nutmum from Bolton, 6 October 2013

(Click here for the full review.)

“Absolutely inspired confidence. We would definitely visit again.”

Louise, 8 February 2014

(Click here for the full review.)

Chiquito

http://www.chiquito.co.uk/

They say:

The menus page on the Chiquito website includes a link to an allergy guide available to download.

You say:

“extensive and reassuring allergy information on the website, and very helpful staff inside.”

A nutmum from Bolton, 1 December 2013

(Click here for the full review.)

Giraffe

http://www.giraffe.net/

They say:

The FAQs on the Giraffe website say:

“I can’t eat gluten / nuts / dairy – can I still eat in your restaurant? Yes! Download our hand allergy charts from our menu pages to read through before you visit or please speak to the manager on duty who can go through it with you.”

Here’s a link to their allergy information, which (as at 10 January 2014) states “VERY IMPORTANT – please note – we use peanut butter in our kitchens”.

You say:

“The larger chains such as … Giraffe have also been great…”

Lara Traill, 30 December 2013

Harvester

http://www.harvester.co.uk/

They say:

Their children’s menu includes the following note (as at 10 January 2014):

“All our food is prepared in a kitchen where nuts … are present and our menu descriptions do not include all ingredients – if you have a food allergy, please let us know before ordering. Full allergen information is available.”

You say:

“The Harvester is great for allergies … They could not have been more welcoming and accommodating. We actually felt that our daughters would be safe. That constant fear we all know of when we do brave eating out was really reduced.”

A nut mum, 4 October 2013

(Click here for the full review.)

Jamie’s Italian

https://www.jamieoliver.com/italian/

They say:

The menu section on the Jamie’s Italian website has a link to an allergen statement.

You say:

“Jamie’s Italian is also very good and the branches we’ve visited have always been able to accommodate us confidently and discreetly.”

Lara Traill, 30 December 2013

“Just back from Scotland (Edinburgh and Glasgow). I can recommend both Prezzo and Jamie’s Italian chains as very accommodating for food allergies. They didn’t seem phased by my toddler’s list of seven different types of food allergies. I was assured by both restaurants that all their restaurants throughout the UK are managed the same way regarding allergies.”

Sharon, 4 June 2014

McDonalds

http://www.mcdonalds.co.uk/ukhome.html

They say:

The McDonald’s UK website has a meal builder tool, where you can check the “ingredients and allergen information” for each item on the menu. As at 10 January 2014, it states:

“We are aware of the serious health risk to people who are allergic to whole peanuts, nuts or nut derivatives. These are therefore excluded as ingredients from all our main menu. However we cannot categorically state that our products are 100% free of these ingredients, because as with all food manufacturers there is always the possibility of cross-contamination at some point in the food chain.”

You say:

“… I am fairly sure that every item McDonalds serves, including desserts, is nut free. There is a complete guide to the top 14 allergens on the back of the sheet of paper you get on your tray and last time I looked, nuts were negative for every single item.”

Alison Hobson, 4 October 2013

“…all very straightforward and reassuring and I’m so glad we now always have a kid and allergy friendly fallback option when out and about in the UK.”

Louise, 27 May 2014

Pizza Express (Note: Pizza Express now serve “Noci” (bowls of almonds and cashews). Petition here.)

http://www.pizzaexpress.com/

They say:

Both the children’s Piccolo menu and allergen and suitability information are available online. Items marked Contains nuts contain nuts or nut oils. As at 10 January 2014, the menu states that:

“Although dishes without this symbol are made without nuts, there is a possibility that traces of nuts may still be found in them”.

Diners are also asked to “Please highlight your dietary requirements to our team”.

You say:

“On the rare occasion we have ventured out… Pizza Express have been able to cater for D’s allergy and have inspired confidence on each visit.”

Louise, 3 March 2013

(Click here for the full review.)

“They were very reassuring throughout…”

Carly Bartlett, 12 February 2014

(Click here for the full review.)

“The larger chains such as Pizza Express… have also been great…”

Lara Traill, 30 December 2013

Pizza Hut

http://www.pizzahut.co.uk/

They say:

Pizza Hut have a nutritional and allergy information sheet available to download. As at 10 January 2014, the gluten free pizza base is marked “N” for peanut and treenuts (whereas the pan and Italian pizza bases are marked “C”, signifying a cross-contamination risk). See Pizza Hut’s allergy information for full details.

You say:

 “Pizza Hut also has lots of information on line – and a recent visit for a friend’s birthday party tea went by without incident!”

A nutmum from Bolton, 6 October 2013

“Pizza Hut is great for kids … Pleasantly surprised just how organised pizza hut were they had their allergy folder which listed every ingredient U would want on ur pizza all colour coded & they label pizza b4 it goes into stove:-) … def recommend it”

Maria May, 10 January 2014

(Click here for the full review.)

Prezzo

They say:

Prezzo have an allergy information sheet on their website. As at 29 March 2014, it states:

“Please take note that the risk of cross-contamination during the preparation of the dish in the restaurant kitchen IS NOT taken into account on this
data.
Owing to the existence of the Green Pesto within our kitchens, we CANNOT guarantee that our dishes are without nuts.”

You say:

“Can recommend Prezzo restaurant in Preston allergy info excellent and felt safe they understood allergies”

lovedisney, 27 March 2014

(Click here for the full review.)

“Just back from Scotland (Edinburgh and Glasgow). I can recommend both Prezzo and Jamie’s Italian chains as very accommodating for food allergies. They didn’t seem phased by my toddler’s list of seven different types of food allergies. I was assured by both restaurants that all their restaurants throughout the UK are managed the same way regarding allergies.”

Sharon, 4 June 2014

TGI Friday’s

http://www.tgifridays.co.uk/

They say:

Their children’s menu (available for children up to the age of 10 years) says:

“Concerned about the presence of allergens in our foods? Please ask your server for more information about any dish ingredients.”

Detailed allergen information is also available on their website.

You say:

“… We couldn’t have asked for more…. the manager came over to us with the folder they have containing all the allergy information, checked what T wanted to eat then went to the kitchen and brought out the packaging for us to check ourselves to ensure it was safe. It makes such a difference when places are organised like this!”

Alison Hobson, 18 December 2013

(Click here for the full review.)

Toby Carvery

http://www.tobycarvery.co.uk/

They say:

Their website has a Nutritional and allergy information page, which (as at 20 April 2014) states:

“All our food is prepared in a kitchen where nuts, gluten and other allergens are present, so it’s impossible for us to fully guarantee separation of these items in storage, preparation or cooking.”

You say:

“The staff are always very helpful and on each occasion they have gone and checked with the chef who said that they don’t have any nuts/nut based products in the kitchen.”

Sharon McCormack, 20 April 2014

(Click here for the full review.)

Wagamama

http://www.wagamama.com/

They say:

The allergy info on their website states “if you have a food allergy… please inform your server upon arrival and they will be able to suggest the best dishes for you”. You can also use the dietary menu filter on the site, to show recipes that don’t contain peanuts and/or tree nuts.

You say:

“For us, the absolute hands down winner is Wagamamas. Their allergy menu is very easy to navigate and the food is quick, plentiful and yummy.”

Lara Traill, 30 December 2013

(Click here for the full review.)

Zizzi

http://www.zizzi.co.uk/

They say:

The special diets section of their website brings up a “gluten free” menu which (as at 10 January 2014) states:

“We’re very careful to make sure that we list every ingredient in our cooking, though it’s sadly impossible for us to guarantee our busy kitchens are 100% allergen free. If you have any specific concerns, let us now and we’ll do our best to help.”

The bambini menu states:

“if you need us to tweak a dish for your bambini, please just ask. some of our dishes contain nuts”

You say:

“The larger chains such as … Zizzi … have also been great…”

Lara Traill, 30 December 2013

Where do YOU eat out with your nut allergic child?

Have you eaten out somewhere that was able to cater for your child’s food allergies? If you’ve found a restaurant, cafe or pub which inspires confidence in the way it caters for the nut allergic customer, please share your recommendation here:

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