Review submitted by: Louise on 8 February 2014.
Date last visited: 8 February 2014.
“We found ourselves at the Trafford Centre on a busy Saturday lunchtime and decided to stay for something to eat. Off the back of the glowing reviews already posted on this site, we decided to try Carluccios. It lived up to expectations. We hadn’t phoned ahead. On arrival, the waitress who greeted us said that it was no problem for them to cater for nut allergies and that she would let her manager know about my son’s requirements. The manager then came over to our table to check whether my son needed to avoid just peanuts or all nuts. He advised us that everything on the children’s menu would be fine and apologised that our son’s meal “might take a little longer to prepare, as it will be cooked from scratch so as to avoid any cross-contamination”. Needless to say, we were more than okay with that! They also checked with us whether my son can have nutmeg, as apparently that was used in the lasagne and ravioli. We mentioned the nut allergy again to the waiter who took our order, but he had already been fully briefed. Even the children’s desserts were safe, so my son was able to finish off with ice cream. Absolutely inspired confidence. We would definitely visit again.”
Review submitted by: Louise on 1 November 2014
Date last visited: August 2014
“I think Carluccio’s, Trafford Centre is my number 1 restaurant for eating out with my peanut allergic son. We’ve been looked after brilliantly every time we’ve visited. The manager has always come over to speak to us, to advise on safe menu choices and reassure us that they understand about avoiding cross contamination. And pencils and jigsaws to keep the kids occupied too – what’s not to like!”