Review submitted by: A nut mum on 24 October 2013.
Date last visited: October? 2013.
“We are in Chichester and have a daughter with a severe hazelnut allergy and one with a soya allergy, who is also nut free as she’s had several unexplained allergic reactions that required A&E, just waiting for testing for her. We have limited places that will ensure anything is safe and had an awful experience once in a Sainsbury’s café (hungry girls post swimming lessons I deludedly thought I could get away with popping in for a few bits of way home then thought lets just eat here!) where they told us we couldn’t have anything off the menu and were very rude, we all ended up in tears in the car park. However, The Harvester is great for allergies. It isn’t the best cuisine ever but they are excellent. They have a very comprehensive allergy booklet that lists every single item they sell, down to everything in their salad bar.
They also have an allergy warning button they press in the kitchen to alert the kitchen staff to avoid cross contamination. When we went recently we had dessert (unheard of for us, we have never ever had dessert out with our daughters) and consulted their allergy book carefully. The waitress was lovely and came back to say they’d recently changed suppliers of their brownies but went and got the packaging for us to read. They could not have been more welcoming and accommodating. We actually felt that our daughters would be safe. That constant fear we all know of when we do brave eating out was really reduced.”
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