Review submitted by: Antonia
Date last visited: April 2015
“ I wanted to share our experience on Easter Sunday in Jolly Farmer’s in Worplesdon, Surrey (http://jollyfarmerworplesdon.co.uk/) because it’s definitely worth sharing.
When we arrived there, I informed the person in charge (maybe it was the manager or the owner? not sure) that my daughter was allergic to all nuts, then we started talking about which nuts they used in the kitchen and when she mentioned cashew nuts I was a bit more concerned as my daughter is a 10/10 allergic to cashew nuts (8/10 to peanuts and pistacchios and all the rest a bit less).
After that I went back to our table and expected the ‘normal’ procedure as in ‘we’ll do our best but.., etc. etc.’. Well! Their reaction was amazing. They came to tell me that until they served us they sealed everything in the kitchen that had nuts in so there was no cross contamination, they checked all the ingredients on our plates (we were 4 adults and 2 toddlers) so that they were sure that all plates were clean and when my toddler told me she didn’t like her plate (she’s normally not too difficult but unfortunately she just didn’t like the taste of basil in the gnocchi that she had chosen) and we asked for a plain plate of chips they advised that it was best not to have it in case of cross contamination, so they made a burger for her in the frying pan separately. When we were leaving, a person from the kitchen came to me and told me that next time when we book our table, we can let them know about the nut allergy so that they’re better prepared (!).
I have to admit that this is the first time that any pub (or restaurant for that matter) were so helpful, made sure that everything was ok and even took the initiative to seal all nuts from the kitchen while they were preparing our order on Easter Sunday (the place was indeed busy…)! We used to go occasionally in the past (they’re always very busy so it’s not easy to book a table), but we’re definitely going back after this (and definitely more often). :-)”
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